Terms and Conditions & Payment Policy
Terms and Conditions & Payment Policy
The terms and conditions below apply to all coaching and training services provided by Kimberley Dashiell (“the coach”), to any individual (“the client”) and constitute the contract for the service to be provided by Kimberley Dashiell for the client.
In the spirit of good practice, when you are purchasing coaching services from me, it is required that you confirm that you have read and agreed to each statement below, and that you wish to proceed.
All coaching services and communication, email or otherwise, delivered by Kimberley Dashiell or my team, as well as information on social media or the website (kimberleydashiell.com) are meant to help you gain physical strength and flexibility in your body. Fitness coaching is not a substitute for medical care, so please check with your doctor before starting any new exercise program.
Coaching Disclaimer
When you participate in fitness coaching with me, you acknowledge the following:
You understand and agree that the coaching services you will be receiving from your Coach are not offered as a substitute for medical care and are not intended to diagnose, treat, or cure any medical conditions.
You understand and agree that you are fully responsible for your well-being during your coaching sessions, and subsequently, including your choices and decisions.
You understand that all comments and ideas offered by your Coach are solely suggestions, and that you are responsible for setting limits for your own body when doing any workouts offered.
You have the ability to give your informed consent, and hereby give such consent to your coach to assist you in achieving basic fitness goals, and understand that results are not guaranteed.
You understand that coaching is not a substitute for medical advice or medical treatments.
Privacy Policy
When you purchase products from Kimberley Dashiell Fitness, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address for internal use. We do not sell your personal information.
Email marketing (if applicable): With your permission, we may send you emails with announcements, updates, schedule changes, sales and other updates.
Disclosure
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Changes To This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Use of Testimonials
Client hereby allows for Kimberley Dashiell Fitness to utilize any and all of Client’s testimonials that Kimberley Dashiell Fitness find strategic and useful for their business. Kimberley Dashiell agrees to remove personal information like name and photo.
Payment and Refund Terms
Fees will be paid online by debit or credit card. If you need assistance changing your credit or debit card, please contact us at [email protected]
Receipts and/or invoices are available, they will be sent by email.
Please allow 5 days for our team to respond to any and all requests.
Monthly Membership Payment Terms: Fees for all monthly memberships (such as The Experiment) are payable monthly unless the client cancels 5 days before their next billing cycle.
Client must cancel membership 5 days before the bill cycle by emailing [email protected]
There are no refunds once a payment has been made.
Program Payment Terms: Fees for all program payments (such as Body School) will be billed monthly on or near the same date each month, for the number of months specified in the program and payment description, using the credit or debit card you signed up with. There are no refunds or cancellations.
Pay in full is available, please inquire.
A credit toward the next round, or another program can be issued in a verified case of extended illness or serious injury. A doctors note may be required. Contact team to apply for this exception at [email protected]
There are no refunds or cancellations once a payment has been made. It is expected that your program will be paid in full before the last day of the program.
Declined Payments: If a payment has been declined our payment processor will automatically try your payment again after 3 days, 5 days and then 7 days. After the third attempt, we will remove you from all aspects of the program you are enrolled in, and further action will be taken to collect this debt.
The days I take off each year are:
New Years Day, Easter, Mother's day, 4th of July, 1-week summer break, Labor Day, Thanksgiving Day, December 24-26.
If any of these days fall on a day we have class, the class will be cancelled.
Contact Us
If you have any questions, concerns or complaints, please contact us:
By email: [email protected]
